Terms & Conditions of Use

Last updated: 16 April 2026  |  Effective from: 16 April 2026

1. Acceptance of terms

By registering an account, logging in, or otherwise using WorkSync, you agree to these Terms & Conditions and our Privacy Policy. If you are using the platform on behalf of a company, you confirm that you are authorised to bind that company to these terms.

If you do not agree, do not use WorkSync.

2. Definitions

• "WorkSync", "we", "us", "our" means Chandra Mohan Dhakad (Sole Proprietorship), trading as WorkSync, the operator of worksyncapp.com.
• "Platform" means the WorkSync website, mobile web app, all portals, and related services.
• "User", "you" means any person or entity using the Platform.
• "Sub-Contractor" / "SC" means a contractor offering construction services through the SC Portal.
• "Company" means an EPC company, developer, or other project owner using the Company Portal.
• "Project Team" means site-level users with credentials provided by a Company.
• "Content" means profile info, documents, requirements, quotations, ratings, and any other data you submit.
• "Requirement" means a work requirement floated by a Company to SCs.
• "Quotation" means a commercial bid submitted by an SC in response to a Requirement.
• "Work Order" means the award of work by a Company to an SC following a Comparison Statement.

3. Eligibility

• You must be at least 18 years old.
• You must have the legal capacity to enter into contracts under Indian law.
• If representing a business, the business must be legally registered and not currently prohibited from doing business in India.
• You must provide accurate GST, PAN, and identity information.

4. Your account

You are responsible for keeping your password secure. Do not share your credentials. All activity under your account is deemed to be yours.

You must:

• Provide accurate, current, and complete information at registration.
• Update your information when it changes (especially contact details and GST status).
• Notify us immediately if you suspect unauthorised access to your account.
• Not create multiple accounts or impersonate another person or entity.

We may suspend or terminate accounts that provide false information, engage in fraud, or violate these Terms.

5. Nature of the platform

Specifically:

• We do not guarantee that any Requirement will attract Quotations.
• We do not guarantee that any SC will be awarded work.
• We do not guarantee the skill, capacity, or conduct of any SC.
• We do not guarantee the creditworthiness, payment behaviour, or solvency of any Company.
• We do not hold funds, act as escrow, or process payments between Users.
• We do not charge commission on transactions. Our revenue comes from subscription fees.

Any dispute between an SC and a Company about scope, quality, delay, payment, or any commercial term is strictly between them. WorkSync is not a party. See Section 12 on liability.

6. User content and conduct

You are solely responsible for the Content you upload. You confirm that:

• You own the Content or have full rights to upload it.
• The Content does not infringe any third party's rights.
• The Content is not false, misleading, defamatory, obscene, or unlawful.

You must not:

• Submit false quotations, fake ratings, or manipulated documents.
• Use the Platform to scrape or harvest other Users' data.
• Reverse-engineer, probe, or attempt to breach Platform security.
• Upload malware, viruses, or any code intended to damage the Platform or other Users.
• Circumvent subscription tier limits (e.g., by creating multiple free accounts).
• Use the Platform for any purpose other than legitimate construction procurement.
• Harass, threaten, or defame any User.
• Misrepresent your firm name, GST status, or verified-badge status.

We may remove Content that violates these Terms without prior notice. Under IT Rules 2021, we remove unlawful Content within 36 hours of knowledge or a valid takedown notice.

7. Anti-circumvention (important)

"Introduction" means any of: appearing in the other User's search results, receiving a floated Requirement, submitting a Quotation that the other User viewed, or being awarded a Work Order.

This clause protects our zero-commission subscription model. Taking transactions off-platform after meeting through WorkSync deprives us of the ability to sustain the service.

If we discover off-platform circumvention by an SC, we may suspend the account and charge a recovery fee equal to 2.5% of the transacted value subject to a maximum of ₹2,00,000. If by a Company, we may charge 2.5% similarly.

This clause does not prevent you from transacting with parties you already had a documented business relationship with before joining WorkSync.

8. Verification badge — what it means and doesn't

A "GST Verified" or "Verified Profile" badge means:

• The GSTIN provided matches the government GST database at the time of verification.
• The PAN matches the Income Tax Department format rules.
• Certain submitted documents (work orders, completion certificates) have been reviewed by our verification team for face-value consistency.

A verification badge does NOT mean:

• We guarantee the User's technical competence.
• We guarantee the User's current financial condition.
• We have conducted a full background check, litigation search, or credit check.
• We endorse the User.

Before awarding significant work orders or signing contracts, Users should conduct their own due diligence including site visits, reference checks, and legal review.

9. Subscription and payments

WorkSync offers Free and Pro tiers. Pro subscriptions are billed in advance for the period selected (3, 6, or 12 months). Payments are processed by a licensed third-party payment gateway; we do not store card details.

• All prices are in Indian Rupees. GST is additional where applicable.
• Subscriptions do not auto-renew unless you explicitly opt in.
• Refund policy: Pro subscriptions are refundable within 7 days of purchase if you have not used any Pro-only feature. After 7 days, fees are non-refundable except where required by law.
• We may change pricing with 30 days' notice to existing subscribers. Your current paid period continues at the old price.
• Features marked "Coming Soon" are planned but not guaranteed. Your payment is for features live at the time of purchase.

10. Intellectual property

Your content is yours. You retain all rights in Content you upload. You grant WorkSync a non-exclusive, royalty-free, worldwide licence to host, display, transmit, and process your Content only as needed to operate the Platform and perform the services you request.

Our platform is ours. The WorkSync name, logo, UI, code, workflow design (the 9-step flow), databases, and all original Content we create are our intellectual property. You may not copy, scrape, reverse engineer, or use them except as permitted by these Terms.

Feedback. Any feedback, suggestions, or ideas you share with us may be used by us without restriction or compensation.

11. Disclaimers

The Platform is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted availability.

We do not warrant:

• That the Platform will be error-free or continuously available.
• That any User's profile, credentials, or Content is accurate, complete, or current.
• That any transaction initiated on the Platform will result in a successful business outcome.

12. Limitation of liability

We are not liable for:

• Any indirect, incidental, consequential, special, or punitive damages.
• Loss of profit, revenue, goodwill, or business opportunity.
• Acts, omissions, or business conduct of other Users.
• Disputes between SCs and Companies.
• Payment defaults by Companies or non-performance by SCs.
• Quality of construction work, delays, or any site-level issue.
• Data loss caused by force majeure, third-party provider outages, or cyber attacks despite reasonable security.

Nothing in these Terms excludes liability that cannot be excluded under Indian law (such as for fraud or gross negligence).

13. Indemnity

You agree to indemnify and hold WorkSync, its officers, directors, and employees harmless from any claim, loss, or expense (including reasonable legal fees) arising from: (a) your breach of these Terms, (b) your Content, (c) your violation of any law or third-party right, (d) any transaction or dispute with another User.

14. Termination

By you: You may delete your account at any time from the profile settings or by writing to our Grievance Officer. After deletion, transactional records are retained per our Privacy Policy.

By us: We may suspend or terminate your account with or without notice if:

• You breach these Terms.
• You provide false information.
• You engage in fraud, abuse, or harm other Users.
• Required by law or valid court/authority order.
• The Platform is discontinued.

On termination, sections that by nature survive (intellectual property, anti-circumvention, liability, indemnity, governing law) remain in force.

15. Grievance redressal

16. Governing law and dispute resolution

These Terms are governed by the laws of the Republic of India.

Disputes:

1. Any dispute shall first be attempted to be resolved by good-faith discussion between the parties.
2. If unresolved within 30 days, the dispute shall be referred to sole arbitration under the Arbitration and Conciliation Act, 1996. The arbitrator shall be mutually appointed or, failing agreement, appointed by the courts at Indore.
3. The seat and venue of arbitration is Indore, Madhya Pradesh. The language is English.
4. Subject to the above, the courts at Indore, Madhya Pradesh have exclusive jurisdiction.

17. Changes to these Terms

We may update these Terms from time to time. Material changes will be notified by email, SMS, or an in-app banner at least 15 days before taking effect. If you continue to use the Platform after the effective date, you accept the updated Terms. If you disagree, you can terminate your account before the effective date.